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How to create an article?

Go to Dashboard > Support & Help > Articles > Add New. You can add an article by providing the following information:
  • Title: The title of the article.
  • Topic: The topic of the article.
  • Content: The content of the article. You can use HTML tags to format the content.
  • Order: The order of the article in the list.
Before creating an article, you need to create a topic. You can create a topic on Dashboard > Support & Help > Topics > Add New.

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How to see the article on your website?

After creating a article, you can see it on Dashboard > Support & Help > Articles. You can click on the “View” button to see the article on your website.

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How to see feedbacks on the article?

You can see the feedbacks on the article on Dashboard > Support & Help > Articles. Helpfulness percentage is calculated by the number of likes and dislikes. Values are shown as Like/Dislike in the list.